Privacy Policy

Who we are

Cosmic Coach is operated by Jossi Fresco. We offer personalized integrated readings combining Numerology, Astrology, Tarot, and Kabbalah.

Data controller contact: jossi@cosmicoach.com

What data we collect and why

When you request or order a reading, we collect the following personal data:

• ✦ Full name — Required to address your reading and our correspondence
• ✦ Date, time, and place of birth — Required to calculate your astrological and numerological charts — without this, the reading cannot be prepared
• ✦ Email address — To deliver your reading and communicate about your order
• ✦ Phone number — For order coordination when needed
• ✦ Optional information — Any specific question or focus area you choose to share, used to personalise the reading

We do not collect payment card details. All payments are processed directly and securely by Stripe.

Legal basis for processing

We process your personal data on the basis of contract (Article 6(1)(b) GDPR) — your data is necessary to perform the service you have requested. Optional information you provide (such as a specific focus area) is processed on the basis of your consent.

How long we keep your data

We retain your reading details and associated personal data for up to 3 years after your order, for our business records. You may request deletion at any time — see Your Rights below.

Who we share your data with

We do not sell or share your personal data with third parties for their own purposes. We use the following service providers to operate the site:

• ✦ Netlify (netlify.com) — Hosts this website and stores form submissions on our behalf. Netlify is a US-based company operating under Standard Contractual Clauses for EU data transfers.
• ✦ Stripe (stripe.com) — Processes payments. Payment data submitted to Stripe is governed by Stripe's own privacy policy.
• ✦ Google Fonts (fonts.googleapis.com) — Delivers the typefaces used on this site. Your IP address may be transmitted to Google when fonts are loaded. You can disable web fonts in your browser settings if you prefer.

Automated processing

We use analytical tools to help synthesise the connections between the four traditions in your reading. All readings are reviewed and curated by a human practitioner before delivery. No decisions are made about you in a purely automated way.

Your rights

Under the GDPR, you have the right to:

• ✦ Access the personal data we hold about you
• ✦ Correct any inaccurate data
• ✦ Request deletion of your data
• ✦ Restrict or object to our processing
• ✦ Receive your data in a portable format
• ✦ Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email jossi@cosmicoach.com. We will respond within 30 days.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at aepd.es.

Changes to this policy

We may update this policy from time to time. The current version is always available at cosmicoach.com/en/privacy/. Material changes will be communicated by email to recent clients.